shipping and returns

Shipment processing time

All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

*Free standard ground shipping on orders of $300 or more.

​

- Fedex Ground (5-7 business day) Shipping cost: $9.95 USD

- Fedex Two Days Air (2 business days) Shipping cost: $20.95 USD

- FedEx Overnight (Next business day) Shipping cost: $31.95 USD

​

-Fedex International Ground (3-7 business days to Canada) Shipping cost: $35 USD

*For shipping to other international countries, please contact us directly at customerservice@teetimenyc.com

​

- Same Day Delivery (Manhattan below 110th St) Delivery cost: $45 USD

Lost and damaged packages

We are not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).